Privacy Policy
1. Overview
Soft Life Academy respects your privacy. This Privacy Policy explains how personal information is collected, used, stored, shared, and protected when you visit this website, register, purchase, or participate in programs, communities, or communications associated with Soft Life Academy.
2. Scope
This Policy applies to:
- Visitors to the website and landing pages
- Registrants and customers
- Community participants (including any third-party community platforms used)
- Email/SMS/WhatsApp communications and support interactions
This Policy does not cover third-party sites or services not controlled by Soft Life Academy.
3. Information Collected
3.1 Information you provide
- Identity/contact: name, email, phone number, country, city
- Account/registration: username, profile details, occupation (if requested), referral information
- Payments: billing name, transaction references, payment confirmations (Soft Life Academy does not store full card details if processed by a third-party processor)
- Support messages: emails, chat messages, form submissions, call notes
- Community content: messages, comments, posts, uploaded files (subject to community rules)
3.2 Information collected automatically
- Device and usage: IP address, browser type, device identifiers, pages viewed, clicks, time on site, referring URLs
- Cookies & similar tech: session cookies, analytics tags, pixels
3.3 Information from third parties
- Payment processors (payment status, transaction reference)
- Analytics providers (aggregated usage metrics)
- Advertising platforms (attribution, campaign performance)
- Email/SMS service providers (delivery and engagement metrics)
4. How Information is Used
Soft Life Academy may use information to:
- Provide access to purchased content and onboarding steps
- Deliver education, updates, announcements, and program communications
- Respond to inquiries and provide customer support
- Improve website performance, content quality, and user experience
- Process payments, prevent fraud, and manage disputes
- Send marketing messages where permitted (opt-out available)
- Enforce Terms, community guidelines, and platform integrity
- Meet legal, regulatory, accounting, and security obligations
5. Legal Bases
Depending on your location, processing may rely on:
- Contract: providing purchased services/access
- Legitimate interests: security, platform improvement, fraud prevention
- Consent: marketing communications/cookies (where required)
- Legal obligation: compliance with laws, tax/accounting requirements
6. Cookies and Tracking
Cookies help operate the site and measure performance. Cookies may include:
- Essential cookies (site functionality)
- Analytics cookies (traffic measurement)
- Advertising cookies (ad attribution/retargeting)
You can control cookies in your browser settings. Disabling cookies may reduce site functionality.
7. Sharing and Disclosure
Soft Life Academy may share personal information with:
- Service providers: hosting, email/SMS, analytics, customer support, community platforms
- Payment processors: to complete transactions
- Legal and safety: if required by law, court order, or to protect rights and safety
- Business transfers: merger, acquisition, or restructuring (with appropriate safeguards)
Soft Life Academy does not sell personal information as a business model. If local law defines “sale” broadly (e.g., ad pixels), opt-out options will be provided where applicable.
8. International Transfers
If you access the site globally, information may be processed in countries different from your own. Safeguards may include contractual protections and reasonable security controls.
9. Data Retention
Information is retained only as long as necessary for: providing services, legal/accounting requirements, dispute resolution and enforcement.
10. Security
Soft Life Academy uses reasonable administrative, technical, and physical safeguards to protect information. No system is 100% secure; users should protect account credentials and notify the Company of suspected unauthorized access.
11. Your Rights
Depending on your jurisdiction, you may have rights to: access, correct, or delete information; object or restrict processing; withdraw consent; request portability.
Requests can be sent to hello@softlifeacademy.com. Identity verification may be required.
12. Children’s Privacy
This website and services are intended for adults. Soft Life Academy does not knowingly collect data from children. If you believe a child has provided data, contact hello@softlifex.com
13. Marketing Preferences
You may opt out of marketing at any time using the unsubscribe link or by contacting support. Transactional emails (receipts, access instructions) may still be sent.
14. Third-Party Links
This site may link to third parties. Soft Life Academy is not responsible for their privacy practices.
15. Changes to This Policy
Soft Life Academy may update this Policy. The “Last Updated” date will change and updates apply from the posted date.
Forex Disclaimer (Risk & Educational Use)
Soft Life Academy provides education and informational resources related to financial markets (including Forex, crypto, indices, and other instruments). This section explains limitations and risk.
1. Educational Purposes Only
All content on this website and within Soft Life Academy programs—including videos, calls, community posts, trade ideas, and examples—is provided for general educational and informational purposes only. Nothing is intended as individualized financial advice.
2. No Investment Advice
No content should be interpreted as personalized investment advice, a recommendation to buy/sell/hold any security or financial instrument, or an endorsement of any broker, exchange, or trading platform.
3. High Risk Warning
Trading Forex, CFDs, futures, options, and leveraged products involves substantial risk of loss and is not suitable for all individuals. Losses can exceed deposits where leverage is used. Market volatility, slippage, spreads, and execution delays can significantly impact outcomes.
4. No Guarantees
There are no guarantees of profit or performance. Any examples, outcomes, or scenarios are illustrative and may not reflect real market conditions or your personal results.
5. Simulated / Demonstration Content
Some content may involve simulated examples, demo environments, or hypothetical scenarios. Simulated results have limitations and do not represent actual trading performance.
6. Responsibility for Decisions
You are solely responsible for your trading decisions, risk management, and account activity. Consider speaking with a qualified financial professional before making financial decisions.
7. Third-Party Platforms
Soft Life Academy may reference or link to third-party tools (brokers, platforms, charting tools, payment services, communities). Soft Life Academy does not control these providers and is not responsible for their services, pricing, uptime, security, or policies.
8. Not a Broker / No Custody of Funds
Soft Life Academy does not act as a broker, execute trades on behalf of users, or hold, manage, or custody client funds.
9. Past Performance
Past performance, sample results, or shared trade outcomes are not indicative of future results.
Income Disclosure
Soft Life Academy may include education, community support, and optional opportunities that discuss trading-related goals. This disclosure clarifies income and results expectations.
1. No Earnings Guarantees
Soft Life Academy does not guarantee income, profit, or any financial outcome. Any income statements, examples, or testimonials reflect individual experiences and do not promise that you will achieve similar results.
2. Results Vary
Outcomes depend on many factors, including (but not limited to): market conditions, risk tolerance, time commitment, starting capital, discipline, and execution quality.
3. Testimonials and Examples
Testimonials represent personal opinions and experiences. They may not reflect typical results. Where numbers are shown, they may be illustrative, aggregated, or based on individual reporting.
4. Trading Risk and Capital
Trading involves risk of loss. You should not trade with money you cannot afford to lose. No content should be interpreted as an assurance of profits.
5. “Skilled Trader Earnings” References
If the website references typical ranges for skilled participants, those ranges are not promises and should be understood as broad, variable estimates. Skill level and outcomes differ widely.
6. No Professional Relationship
Soft Life Academy does not provide professional financial planning, tax advice, or investment advisory services.
7. Refunds and Chargebacks
Purchases are subject to the Refund Policy and Terms. Unauthorized chargebacks or payment disputes may result in access suspension and investigation.
Terms and Conditions
These Terms govern access and use of Soft Life Academy’s website, content, and services.
1. Acceptance of Terms
By accessing this website or purchasing/using any services, you agree to these Terms, the Privacy Policy, and all posted disclosures.
2. Eligibility
You must be at least 18 years old and not a resident of the U.S (or the age of majority in your jurisdiction) to purchase or participate in services. By using the site, you represent that you meet this requirement.
3. Services Description
Soft Life Academy provides educational and informational content related to trading and financial markets, including community access and resources. Soft Life Academy does not provide brokerage, execution, or custody services.
4. Registration and Account Security
You agree to provide accurate information and to keep login credentials secure. You are responsible for activity under your account.
5. Payments, Billing, and Access
- Prices, payment terms, and what is included will be displayed at checkout or on the program page.
- Upon confirmed payment, access instructions are delivered by email and/or through the platform.
- Soft Life Academy may use third-party payment processors; their terms also apply.
6. Refund Policy
Because many offerings are digital and access is delivered immediately, all sales are final unless a specific written refund policy is stated on the checkout page or offer page for your purchase. If a refund policy exists for an offer, that policy controls.
7. Subscription Terms (if applicable)
If a subscription is offered: billing frequency and renewal terms will be disclosed at purchase; you are responsible for canceling before the next billing date if you do not wish to renew; access may terminate upon failed payment or cancellation.
8. No Financial Advice / Risk Acknowledgment
Content is educational only. Trading involves risk. You agree that Soft Life Academy is not responsible for trading decisions, losses, or outcomes.
9. Intellectual Property
All site content (videos, PDFs, text, graphics, trademarks, logos) is owned by Soft Life Academy or licensors and protected by IP laws. You may not copy, distribute, resell, or publicly share content without written permission.
10. License for Personal Use
Purchases grant a limited, non-transferable, non-exclusive license for personal use only. Sharing logins, re-uploading content, or reselling access is prohibited.
11. Community Standards and Conduct
Users must not: harass, threaten, defame, or discriminate; post illegal content or encourage wrongdoing; spam, solicit, or share malicious links; impersonate others; share private/confidential information without permission. Soft Life Academy may remove content or terminate access for violations.
12. Disclaimers
The website and services are provided “as is” and “as available.” Soft Life Academy disclaims warranties to the fullest extent permitted by law, including fitness for a particular purpose and non-infringement.
13. Limitation of Liability
To the maximum extent permitted by law, Soft Life Academy is not liable for indirect, incidental, special, consequential, or punitive damages, or any trading losses, lost profits, data loss, or business interruption, arising from your use of the website or services.
14. Indemnification
You agree to indemnify and hold harmless Soft Life Academy from claims arising out of your misuse, violation of Terms, or violation of any law or third-party rights.
15. Termination
Soft Life Academy may suspend or terminate access for breach, fraud, chargeback abuse, or security concerns. Termination may occur without refund where permitted.
16. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising out of or relating to these Terms or the use of this website shall be resolved by the competent courts with jurisdiction over such matters, unless mandatory consumer protection laws provide otherwise.
17. Changes
Soft Life Academy may update these Terms. Continued use after updates means acceptance.
18. Contact
Compliance Guidelines
These Compliance Guidelines outline the standards, expectations, and rules governing the use of Soft Life Academy’s website, educational content, community platforms, and related services.
By accessing or using this website or any related services, you agree to comply with the guidelines set out below.
1. Educational-Only Positioning
Soft Life Academy operates strictly as an educational and informational platform. All content, discussions, materials, and resources are provided for learning purposes only and should not be interpreted as financial, investment, legal, or professional advice.
Soft Life Academy does not: Act as a broker or dealer; Execute trades on behalf of users; Manage or hold client funds; Provide regulated investment or advisory services.
2. No Guaranteed Results or Returns
Users must not represent or imply that: Profits are guaranteed; Trading is risk-free; Any specific income or result is typical or expected.
3. Responsible Communication and Marketing
All communication related to Soft Life Academy — including marketing, social media, referrals, and community discussions — must be truthful, balanced, and not misleading.
Prohibited practices include: Exaggerated income claims; “Get-rich-quick” language; False urgency or scarcity; Misrepresentation of services or outcomes.
4. Trade Discussions and Community Content
Any trade ideas, market discussions, or shared insights within the platform or community are for educational discussion only. They should not be treated as directives or instructions to trade. Users are responsible for their own decisions and risk management.
5. User Conduct and Community Standards
Users are expected to behave respectfully and professionally. Strictly prohibited: Harassment, abuse, hate speech, or threats; Discrimination; Spamming; Sharing false information. Soft Life Academy reserves the right to remove content or restrict access.
6. Intellectual Property and Content Use
All educational materials are protected by IP laws. Users may not: Record, copy, or redistribute paid content; Share login credentials; Resell or repackage educational materials; Use branding without written permission.
7. Payment Integrity and Platform Abuse
Users must not: Engage in payment fraud or chargeback abuse; Use unauthorized or stolen payment methods. Violations may result in suspension and investigation.
8. Privacy and Confidentiality
Users must respect the privacy of others and must not share: Private conversations; Personal data of other members; Confidential platform information.
9. Compliance with Laws and Regulations
Users are responsible for ensuring their participation complies with local laws and regulations applicable in their country or region.
10. Enforcement and Violations
Soft Life Academy reserves the right to: Issue warnings; Remove content; Suspend or terminate access; Restrict participation without refund where permitted.
11. Updates to Guidelines
These Compliance Guidelines may be updated from time to time.
12. Contact
For questions or concerns related to compliance, contact: hello@softlifex.com